Terms & Conditions

1. Introduction

Welcome to [Veteran Non-Profit Name] (“we,” “our,” or “the Organization”). These Terms and Conditions (“Terms”) govern your use of our website, located at [website URL] (“Website”), and the services we offer through it. By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our Website.

2. Our Mission

[Veteran Non-Profit Name] is dedicated to supporting veterans through [specific mission details]. As a non-profit organization recognized under Section 501©(3) of the Internal Revenue Code, we rely on donations to further our mission of [brief mission statement].

3. User Accounts and Communication

3.1 Email Collection

When you provide your email address to us, you consent to receive communications from us regarding:

• Donation receipts and acknowledgments

• Updates about our programs and services

• Newsletters and educational content

• Fundraising campaigns and events

• Administrative notices

3.2 Opt-Out Rights

You may opt out of receiving promotional communications at any time by:

• Clicking the “unsubscribe” link in any email

• Contacting us through our contact form

• Emailing us at [contact email]

4. Donations

4.1 Processing

• All donations are processed securely through Stripe, a third-party payment processor.

• Donors must provide accurate and complete information when making donations.

• Donation amounts are set by the donor and can be one-time or recurring, as selected by the donor.

• We comply with all applicable laws regarding charitable solicitations.

4.2 Tax Deductions

• Donations to [Veteran Non-Profit Name] may be tax-deductible as allowed by law.

• We provide acknowledgment letters for donations of $250 or more, as required by the IRS.

• Donors are responsible for consulting with their tax advisors regarding deductibility.

4.3 Refund Policy

• One-time donations are generally non-refundable.

• Refunds may be issued in cases of demonstrable error or fraud at our discretion.

• For recurring donations, donors may cancel future payments at any time through their account or by contacting us.

• Any requests for refunds must be submitted within 30 days of the donation date.

5. Privacy and Data Protection

5.1 Information Collection

We collect the following information:

• Personal information (name, email address, physical address, phone number)

• Donation information (amount, frequency, payment method)

• Website usage information (through cookies and similar technologies)

• Information submitted through our contact form

5.2 Use of Information

We use your information to:

• Process donations and provide receipts

• Communicate with you about our mission and activities

• Improve our Website and services

• Comply with legal obligations

• Analyze donor patterns to improve fundraising efforts

5.3 Data Security

• We implement reasonable security measures to protect your information.

• Personal and financial data is encrypted during transmission.

• We do not store credit card information on our servers; this information is handled securely by Stripe.

5.4 Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers (like Stripe) who help us operate our Website and services

• Government agencies when required by law

• Other parties with your explicit consent

6. Contact Form

6.1 Usage

• Our contact form is provided for legitimate inquiries related to our organization.

• By submitting the contact form, you consent to our storage and use of the information provided.

• We aim to respond to all inquiries within 2-3 business days.

6.2 Prohibited Content

You may not use our contact form to submit content that is:

• Fraudulent, misleading, or deceptive

• Harassing, threatening, or abusive

• Infringing on intellectual property rights

• In violation of any laws or regulations

7. Intellectual Property

7.1 Ownership

• All content on our Website, including text, graphics, logos, and images, is owned by or licensed to [Veteran Non-Profit Name] and is protected by copyright and other intellectual property laws.

• You may not reproduce, modify, or distribute our content without our prior written consent.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes.

8. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, [VETERAN NON-PROFIT NAME] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR SERVICES.

10. Indemnification

You agree to indemnify and hold harmless [Veteran Non-Profit Name], its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of our Website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [State/Jurisdiction], without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in [County, State].

12. Compliance with Non-Profit Regulations

12.1 Transparency

As a 501©(3) organization, we are committed to transparency in our operations. Our annual reports, Form 990, and financial statements are available upon request.

12.2 Use of Funds

We are committed to the responsible use of donor funds. A minimum of [percentage]% of all donations goes directly to our programs supporting veterans.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our Website after any changes indicates your acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Freedom On The Fly
5900 Balcones Dr Ste 100
Austin, TX 78731 USA
Fundraising contact phone: (512) 751-5325
sgodfrey@freedomonthefly.org